College of The Albemarle Digital Navigator Program

The purpose of the Digital Navigator Program is to help North Carolinians connect to high-speed internet, learn how to use digital devices or enhance digital skills, and provide digital devices to those in need. This program aims to close the gap between those who have good internet access and those who don’t. It focuses on making sure everyone can use technology and digital resources equally.

By tackling issues like poor internet access, lack of digital skills, and financial challenges, the program aims to help community members take part in the digital world. Through one-on-one support and community involvement, the program helps individuals and communities grow. It creates chances for economic improvement, social inclusion, and personal growth.

Services COA Provides:

College of the Albemarle is actively expanding its offering to include free digital services to ensure that everyone has the opportunity to develop essential digital skills for success in today’s digital world.

• Digital Navigator Services: Experience personalized assistance with your technology needs through our appointment-only service to include one-on-one or small group assistance. Digital navigators are experts who help people, businesses, and communities understand and use digital technology. They give advice on things like getting internet access, using devices, staying safe online, and using digital tools and software. By offering this support, digital navigators help others improve their digital skills and succeed in today’s connected world. Book your session today to embark on your digital journey!
• Digital Literacy Instruction: Digital literacy instruction teaches people how to effectively use digital technology and the internet. This includes learning how to use devices like computers, smartphones, and tablets, as well as understanding how to navigate the internet safely and responsibly.
  We use the Northstar Digital Literacy program to teach digital literacy skills. The mission of Northstar Digital Literacy is to help individuals around the world master the digital skills needed to work, learn and participate fully in daily life. Northstar provides curricula, individual online learning and online assessments in three main areas:
• Essential Computer Skills – Computer Basics, Internet Basics, Email, Windows Operating System, Mac Operating System
• Essential Software Skills – Microsoft Word, Excel, PowerPoint and Google Docs
• Using Technology to Accomplish Tasks – Social Media, Information Literacy, Career Search Skills, Accessing Telehealth Appointments, Your Digital Footprint and Supporting K-12 Distance Learning
• Free Digital Devices: If you qualify, the digital navigator can connect you with resources that provide a loaner laptop, computer bag or hotspot.

The goal of digital literacy instruction is to help individuals become confident and competent in using digital technology in their personal and professional lives.

Contact

Janice W. Baker
Digital Navigator
252-335-0821 ext. 2327
COA – Elizabeth City, Room B-222
[email protected]